Staffmatch is revolutionizing the temporary job market with its phygital model, which combines cutting-edge digital tools with a network of physical agencies throughout France.
Founded: 2015 | Employees: 400 | Temporary Workers: 153,600 | With IDnow since: 2021 | Branches in France: 48
Identity Verification, Data Capture Automation, Document Verification
STAFFMATCH AT A GLANCE
25000
Verifications
per month
12
Seconds
Verification time
99.9% Regulatory
compliance
Temporary Employment Agency • France, Europe
Staffmatch transformed its temporary worker onboarding process by replacing manual document checks with our automated identity verification solutions. By automatically verifying the authenticity of candidates’ identity documents (ID card, passport, residence permit, etc.) during onboarding, it significantly reduced verification times, while massively increasing the volume of verifications. It also allowed Staffmatch staff to focus on more important tasks.
Challenges.
In France, recruiters must verify the authenticity of candidates’ identity documents, such as their residence permits or passports. This is to ensure that applicants are legally entitled to work in France. When performed manually, collecting and verifying documents can be quite a lengthy process.
Staffmatch wanted to automate the process while ensuring they met all relevant legal obligations.
“The more a company grows and gains notoriety like Staffmatch, the greater the need for process automation, in order to maintain operational excellence and facilitate the user journey for future times.”
Stéphane Phouybanhdyt, Head of Marketing & Digital
Why IDnow.
Staffmatch chose IDnow for several key reasons:
Simple and Fast Integration:
A solution designed to seamlessly integrate into Staffmatch’s existing customer onboarding process.
Dedicated Support Teams:
Specialized teams ensure a secure implementation and provide ongoing operational support.
Smooth Candidate Journey:
An optimized user experience to minimize drop-off rates and accelerate onboarding.
Real-Time Decisioning:
Automation and rapid decision-making to process applications more efficiently.
Regulatory Compliance:
A framework that meets all legal requirements.
Reduced Risk of Fraud and Fake Profiles:
Detection of document and identity inconsistencies to strengthen the reliability of your talent pool.
The solution.
Staffmatch integrated IDnow’s automated identity verification solution into its onboarding workflow to automate the collection and verification of candidate’s identity documents (ID card, passport, residence permit, etc.), as well as their International Bank Account Number (IBAN).
“IDnow’s solution enables our users to easily capture their identity documents and IBAN, with clear instructions. Behind the scenes, our admin teams can concentrate on other tasks and retrieve reliable and documents to build temp files.”
Baptiste Delalbre, Operations Director
How it works – in 3 steps.
1. Document Capture
Our document capture tools allow Staffmatch temps to take a photo of their ID documents directly from their smartphone.
2. Document Verification
Our API identifies the document, verifies it, and extracts the data information in a fully automated process.
3. Real-time Verdict
Our solution verifies and analyzes in real time, delivering a verdict on the authenticity and validity of the document in less than 12 seconds.
“Verification of our temps’ documents is done in a matter of seconds, with an almost immediate response. It was very easy for our staff and temps to get to grips with the solution. Since implementing IDnow’s solution, we’ve been able to spot and control fraud attempts more easily, and we’ve saved an enormous amount of time processing documents internally.”
Baptiste Delalbre, Operations Director
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