Trust Services: Securing Trust, Simplifying Compliance.
Market-leading identity verification meets Qualified Trust Services through the innovative collaboration between IDnow and IDnow Trust Services AB, giving organisations the power to verify identities, issue qualified certificates and sign with the highest legal certainty – all in one seamless, compliant workflow. Our Trust Services don’t just tick eIDAS boxes, but go much further by reducing legal risk, streamlining processes and accelerating digital transformation across Europe.
TRUSTED BY
Why Trust Services Matter: The Foundation of Digital Confidence.
Trust Services, including qualified signatures, seals, time stamps and archiving, provide legal certainty, non-repudiation and long-term evidential value for electronic agreements. They ensure documents remain authentic, unaltered and provable for decades. In regulated industries and cross-border commerce, qualified trust services are the legal backbone that makes digital transactions binding and audit-ready across the EU.
Ahead of the Curve:
Certified for Europe’s Next Chapter in Trust.
As Europe embraces eIDAS 2.0 and the new Anti-Money Laundering Regulation (AMLR), the bar for trust and compliance has never been higher. IDnow Trust Services AB is one of the first Qualified Trust Service Providers to be fully eIDAS 2.0 compliant, while IDnow is one of the first identity verification providers to be ETSI TS 119 461 v2.1.1 certified for eIDAS-compliant identity verification, meeting the latest European technical standard for remote identity proofing and the most stringent legal and security requirements recognised across all EU member states.
We deliver a suite of qualified trust services built for legal certainty, cross-border interoperability and future readiness. By combining regulatory gold standards with innovative identity technology, we help businesses cut legal risk, accelerate onboarding and secure every transaction in an increasingly complex digital economy.
Navigate Change with Confidence.
Empower your Digital Transformation
Mitigate Risk & Legal Compliance
Drive Cross-Border Growth
Future-proof Regulatory Compliance
Seamless Integration
Unmatched Expertise & Reliability
Simplified Procurement & Full-Service Delivery
What We Secure:
Reality Check: Compliance in Action
A regulated financial institution must onboard a customer for a high-value contract. Our identity verification provides an audit-ready record that satisfies regulators in all EU jurisdictions.
Reality Check: User Experience in Action
A customer signs a mortgage contract digitally using QES, completing the process in minutes while meeting the strictest legal requirements across the EU.
Reality Check: Integrity in Action
A telecom provider issues thousands of monthly invoices and termination confirmations. By applying a qualified seal to each PDF, the provider can prove the documents’ origin and detect any modification – reducing disputes, supporting audits and ensuring the documents remain verifiable across EU jurisdictions.
Reality Check: Compliance in Action
A bank needs to onboard a new customer under AMLR. The customer’s passport doesn’t list a residential address, but KYC requires one. By requesting a separate QEAA for the customer’s residential address, the bank obtains a qualified, verifiable proof of that attribute without collecting unnecessary personal data and completes AMLR‑compliant onboarding without adding unnecessary friction.
Reality Check: Compliance in Action
A cross-border sales contract is challenged in court. The archived evidence is retrieved, proving the signature’s validity and securing a favourable outcome.
“Trust is the backbone of all business and it will be the driving force behind the global digital economy. IDnow Trust Services AB is committed to delivering not only innovative but also highly dependable solutions to IDnow, its customers and partners. With trust as our mutual foundation, we’re poised to revolutionise your business.”
Johannes Leser, Managing Director Trust Services.
Our Roles in the Trust Chain:
IDnow and IDnow Trust Services AB work hand‑in‑hand, each playing a critical role in a secure, compliant Trust Services ecosystem and bringing together world-class identity verification and advanced trust service capabilities.
IDnow – Registration Authority (RA): verifies user identity, manages certificate requests and initiates revocation when needed.
IDnow Trust Services AB – Qualified Trust Service Provider (QTSP/Certificate Authority): issues, validates and manages qualified certificates, time stamps and seals; preserves identity evidence for compliance and audits.
Pioneering Digital Trust: Our Key Milestones
July 2014: eIDAS Regulation Adopted
The European Union formally adopts the eIDAS Regulation, establishing a legal framework for electronic identification and trust services across EU Member States.
2014: IDnow Founded
IDnow is founded in Munich, Germany, with the goal of providing secure and user-friendly identity verification solutions.
July 2016: eIDAS Regulation Enters into Force
eIDAS becomes fully applicable, enabling cross-border recognition of electronic identification and trust services within the EU.
2016: IDnow VideoIdent eSign Launched
IDnow launches its VideoIdent eSign solution, enabling remote identity verification via live video chat with the ability to sign contracts in compliance with German and EU regulations.
2021: Launch of IDnow AutoIdent QES
IDnow introduces AutoIdent QES, an AI-driven automated identity verification solution with Qualified Electronic Signature for full EU compliance and scalable onboarding.
2021: eIDAS 2.0 Proposal Announced
The European Commission proposes eIDAS 2.0, aiming to introduce a European Digital Identity Wallet and expand the scope of eIDAS to more sectors and use cases.
2022: IDnow Joins Forces with Ariadnext
The new entity, IDnow SAS, complements IDnow with its French Trust Services infrastructure, capable products such as Check’n’Sign, a team of knowledgeable experts and a wide range of new French use cases and customers.
2023: IDnow Further Expands Offering of Signing Services
With support for multiple external QTSPs and several new ways of concluding contracts, IDnow focuses on delivering new services around the growing EU Trust Services market.
2024: IDnow Establishes a Qualified Trust Service Provider (QTSP)
IDnow Trust Services AB receives QTSP status under eIDAS, allowing the company to issue qualified electronic signatures and trust services such as seals and time stamps recognised across the EU. From the start, the entity starts to innovate by introducing customer-friendly additional services such as SMS-free signing or InstantSign.
2024: eIDAS 2.0 Expected Adoption
The revised eIDAS 2.0 regulation is anticipated to be adopted, further harmonising digital identity and trust services across Europe.
2025: IDnow Trust Services Expands Services Portfolio
IDnow Trust Services broadens its eIDAS 2.0-compliant trust services to include advanced and new qualified trust services as well as signature workflows for a wider range of digital transactions and industries, fitting the ever-growing demand for trusted services.
Glance into the future: 2026 – New eIDAS 2.0 Trust Services: Qualified Attributes and Archiving Services
IDnow Trust Services releases Qualified Archiving and Preservation Services and Qualified Attestation of Attributes (QEAA) to support the ongoing demand around future-proof storage of relevant documents and data, as well as the new requirements around verified credentials for a wide range of applications such as AMLR or EUDI wallet.
Glance into the future: 2027 – New AMLR Enters into Force
eIDAS 2.0 and AMLR regulation are now jointly harmonising digital identity and trust services in for Financial Services across Europe.
Let’s make trust your competitive edge.
Whether it’s passports, ID cards or residence permits, IDnow turns documents into verified trust signals in seconds. With global coverage, advanced fraud detection and compliance baked in, we keep your onboarding fast, secure and compliant.